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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Arelia Thompson

Arelia Thompson

September 24, 2025

5  out of  5
rating by Arelia Thompson
"Thank you for your assistance & Patience Tony!!"
We responded:
"Arelia, thank you for the 5-star review! I'm glad Tony was able to help you out, and thank you for choosing our State Farm Agency for your auto insurance and life insurance needs!- Chris Bryan, State Farm Insurance, Palatine, IL"
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KAZI FAZALULLAH

September 23, 2025

5  out of  5
rating by KAZI FAZALULLAH
"Great service, prompt response. I'm very happy with Chris Bryan - State form insurance Agency. Quick claim settlement and highly professional services."
We responded:
"Kazi, thank you for that 5-star review! You've always been a pleasure to work with over the years, and thank you for letting us take care of all of your insurance needs!"
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Drew Popejoy

September 19, 2025

5  out of  5
rating by Drew Popejoy
"Very pleased with the communication, the explanation and the process of getting a quote and coverate. Christopher was an excellent representative and made working with them a breeze"
We responded:
"Drew, thank you for the 5-star review! I'm glad Christopher was able to help you out today, and thank you for letting us take care of all of you auto insurance and home insurance needs! If there's anything we can do for you, please don't hesitate to ask!- Chris Bryan, State Farm Insurance, Palatine, IL"
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Maria Alvarez

September 15, 2025

5  out of  5
rating by Maria Alvarez
"I spoke with Michael, very professional and he was able to answer all my questions."
We responded:
"Thank you for the 5-star review, Maria! I'm glad Michael was able to help with your auto insurance needs. Thank you for choosing our State Farm agency, and if there's anything you need, please don't hesitate to ask!- Chris Bryan, State Farm Insurance, Palatine, IL"
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Michael Bolin

September 12, 2025

5  out of  5
rating by Michael Bolin
"These people are very friendly and they save me a lot of money I appreciate that a lot"
We responded:
"Thanks for the 5-star review, Michael! I'm glad we were able to save you money on your insurance, and if there's anything else we can do to help, don't hesitate to ask!- Chris Bryan, State Farm Insurance, Palatine, IL"
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pat johnson

September 12, 2025

5  out of  5
rating by pat johnson
"Friendly. Saved me money and I got better coverage. He walked me through the process."
We responded:
"Pat, thank you for the 5-star review! I'm glad Tony was able to help with your auto insurance and renters insurance needs! If there's ever anything we can do for you, just let us know!- Chris Bryan, State Farm Insurance, Palatine, IL"
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Oscar Griffin

September 12, 2025

5  out of  5
rating by Oscar Griffin
"He was a very nice agent name Tony! He was very professional and I was please with the insurance coverage he gave me! Keep up the good work! Thanks Tony"
We responded:
"Thank you for that great review, Oscar! I'm glad Tony was able to get your auto insurance taken care of, and thank you for choosing our State Farm Insurance Agency for your auto insurance needs!- Chris Bryan, State Farm Insurance, Palatine, IL"
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Amy Levin

September 12, 2025

5  out of  5
rating by Amy Levin
"Tony was so helpful in providing a quote and helping me move forward as a new State Farm customer. Very friendly and informative. Give him a call, you won't be disappointed."
We responded:
"Thank you for that 5-star review, Amy! I'm glad Tony was able to help you with your auto insurance, and if there's anything you ever need, just let us know!- Chris Bryan, State Farm Insurance, Palatine, IL"
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John Berman

September 11, 2025

5  out of  5
rating by John Berman
"Nicole, at my State Farm agency in Palatine, IL is fantastic. So professional and helpful. She was more than able to answer my questions, and I would highly recommend her and this State Farm agency for any insurance needs."
We responded:
"John, thank you for that great review! We couldn't agree more with you about Nicole, and I'm glad she was able to help. Thank you for choosing our State Farm office for all of your insurance needs, and if there's anything we can do for you, please don't hesitate to ask!- Chris Bryan, State Farm Insurance, Palatine, IL"
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Naum

September 5, 2025

5  out of  5
rating by Naum
"Very polite and helpful person doing his job very professional"
We responded:
"Thank you for the great review, Naum! Thank you for choosing our State Farm office, and for letting us take care of your auto insurance and condo insurance. If there's anything else we can do you, don't hesitate to ask!- Chris Bryan, State Farm Insurance, Palatine, IL"
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Brett Johnson

August 27, 2025

5  out of  5
rating by Brett Johnson
"Nicole was very helpful in making updates to our family policies!"
We responded:
"Brett, thank you for that 5-star review! I'm glad Nicole was able to help you out yesterday. Thank you for letting our State Farm office take care of all of your insurance needs, and if there's anything else we can help with, please don't hesitate to ask!- Chris Bryan, State Farm Insurance, Palatine, IL"
Profile photo of Sarah Gouwens

Sarah Gouwens

August 22, 2025

5  out of  5
rating by Sarah Gouwens
"Tony Bless was an incredible help throughout my process. Even though I was ineligible, he directed me to an individual who was able to assist me. Tony went out of his way to do research for me. He was friendly and a joy to interact with. Highly recommend him and State Farm."
We responded:
"Sarah, thank you for that great review! I'm sorry we weren't able to help with the auto insurance at this time, but I'm glad Tony was still able to help you out! We'll look forward to getting you over to State Farm in the future, and if there's anything else we can help with, just let us know. We may be able to help with other insurance needs or questions you might have. Thanks!- Chris Bryan, State Farm Insurance, Palatine, IL"
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Lisa Hawkins

August 14, 2025

5  out of  5
rating by Lisa Hawkins
"Very Professional Explained Everything Thoroughly. I Will Refer Others. 🌟🌟"
We responded:
"Lisa, thank you for that 5-star review! I'm glad we were able to help you get a better price on your insurance, and thank you for letting our State Farm office take care of all of your insurance needs. If there's anything else we can do, please don't hesitate to ask!- Chris Bryan, State Farm Insurance, Palatine, IL"
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Jasmine

August 8, 2025

5  out of  5
rating by Jasmine
"Wow, the savings for better coverage was more that expected. I am extremely pleased with the service, plans and price!!! Thank you so much Tony, you were amazing to work with!"
We responded:
"Thank you for the great review, Jasmine! I'm glad Tony was about to help out with your auto insurance and home insurance needs! Thank you for letting us take care of you, and if you need anything at all, don't hesitate to give us a call!- Chris Bryan, State Farm Insurance, Palatine, IL"
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Paula Lappe

August 8, 2025

5  out of  5
rating by Paula Lappe
"Chris has great knowledge of policies and fits the right coverage for our needs. Thanks again Chris for the easy transition from USAA."
We responded:
"Hi Paula, thank you for that great review and 5-star rating! I'm glad we were able to help out with all of your insurance needs! thank you for choosing our State Farm Insurance Agency, and if there's anything else we can help with, please don't hesitate to ask!- Chris Bryan, State Farm Insurance, Palatine, IL"
Profile photo of Laura Cameron

Laura Cameron

July 31, 2025

5  out of  5
rating by Laura Cameron
"Spoke with Nicole about a recent claim that I made on my vehicle, shortly after she took the time to find me in the system, I realized I called the wrong office. She was lovely to speak with on the phone and very helpful in pointing me toward the right direction!"
We responded:
"Hi Laura, I'm sorry to hear about your claim, but I hope everything is okay! I'm glad Nicole was able to help you get where you needed, and thank you for trusting State Farm with all of your auto insurance needs!- Chris Bryan, State Farm Insurance, Palatine, IL"
Profile photo of Bayardo Mejía

Bayardo Mejía

July 31, 2025

5  out of  5
rating by Bayardo Mejía
"Very good support and follow ups. Tony was very knowledgeable and kind."
We responded:
"Thank you for that amazing 5-star review, Bayardo! I'm glad Tony was able to help you out, and thank you for letting us take care of your auto insurance and renters insurance needs! If there's anything we can do for you, don't hesitate to ask!- Chris Bryan, State Farm Insurance, Palatine, IL "
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Robert Shelton

July 31, 2025

5  out of  5
rating by Robert Shelton
"Tony Bless was great to work with. I like my new quote and policy. Thanks!"
We responded:
"Robert, thank you for that amazing review! I’m glad Tony was able to get you taken care of, and thank you for choosing our State Farm office for all of your insurance needs! If there’s anything we can do for you, please don’t hesitate to ask. -Chris Bryan, State Farm Insurance, Palatine, IL"
Profile photo of Suresh Babu

Suresh Babu

July 16, 2025

5  out of  5
rating by Suresh Babu
"Nicole answered my call in a very personable manner. She was attentive to my issue and resolved it to my total satisfaction."
We responded:
"Suresh, thank you for that amazing 5-star review! I'm glad Nicole was able to help answer all of your questions. Thank you for letting us take care of your auto insurance and condo insurance needs! If you need anything else, please don't hesitate to ask! - Chris Bryan, State Farm Insurance, Palatine, IL"
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Janc Kupka

July 16, 2025

5  out of  5
rating by Janc Kupka
"Chris was knowledgeable and patient and able to answer all questions. Everything a person looks for in an insurance agent."
We responded:
"Janice, thank you for that great review and 5-star rating! I'm glad Chris was able to get you taken care of, and thank you for choosing our State Farm office for your auto insurance and home insurance needs! If there's anything else we can do for you, please don't hesitate to ask!- Chris Bryan, State Farm Insurance, Palatine, IL"
Profile photo of Magdalene Ilich

Magdalene Ilich

July 1, 2025

5  out of  5
rating by Magdalene Ilich
"I've been with State Farm Insurance for over 14 years now, and I can honestly say State Farm Insurance have always helped with my concerns on my Home and Car! Thank you State Farm Insurance Agent Chris Bryan and all of the Staff for their assistance and guidance on any issues and questions! Thank you for the years of Excellent Service! USA Army Veteran Ilich 🇺🇸"
We responded:
"Magdalene, first of all, thank you for your service! Also, thank you for that amazing 5-star review as well! You've always been great to work with over the years, and I'm glad we were able to get you taken care of today. Thank you for continuing to trust our State Farm office with all of your auto insurance and home insurance needs. If there is anything you need, don't hesitate to reach out!- Chris Bryan, State Farm Agent, Palatine"
Profile photo of Nina Dubman

Nina Dubman

June 30, 2025

5  out of  5
rating by Nina Dubman
"Nicole is excellent in customer service"
We responded:
"Thank you for that 5-Star review, Nina! I'm glad Nicole was able to get you taken care of today. Thank you for choosing our State Farm office for your insurance needs, and if you have any questions, or need anything at all, please don't hesitate to ask! - Chris Bryan, State Farm Agent, Palatine"
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Kelly Caffero

June 25, 2025

5  out of  5
rating by Kelly Caffero
"Molly has been so helpful with all my insurance needs! From auto to renters, she’s taken care of it all and is super friendly!"
We responded:
"Kelly, thank you for that 5-star review! I'm glad Molly was able to get you taken care of today, and we couldn't agree more, she's an incredible part of our team here. I'm happy she was able to help with your auto insurance and renters insurance and if there's anything else we can help with, don't hesitate to reach out. Thank you for choosing our State Farm office, and I hope you have a great rest of your day!- Chris Bryan, State Farm Agent, Palatine, IL."
Profile photo of Kris Dorus

Kris Dorus

May 30, 2025

5  out of  5
rating by Kris Dorus
"Working with Tony Bless to get my car insurance and other policies has been the easiest experience. He is quick with a response and explains everything you may need to know. It has been a pleasure working with him this far."
We responded:
"Kris, I’m so glad you had a great experience with Tony, and I’m glad he was able to help out with your auto insurance! Thank you for choosing our State Farm office, and if there’s anything else you need, please don’t hesitate to ask!"
Profile photo of Kimberly Jimenez

Kimberly Jimenez

May 21, 2025

5  out of  5
rating by Kimberly Jimenez
"The help and the respone is so fast and great!!! thanks Nicole Fritz"
We responded:
"Kimberly, thank you for that great 5-star review! I'm glad Nicole was able to help you out quickly, and thank you for choosing our State Farm office for your insurance needs!"