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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Cameron

Laura Cameron

July 31, 2025

5  out of  5
rating by Laura Cameron
"Spoke with Nicole about a recent claim that I made on my vehicle, shortly after she took the time to find me in the system, I realized I called the wrong office. She was lovely to speak with on the phone and very helpful in pointing me toward the right direction!"
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Bayardo Mejía

July 31, 2025

5  out of  5
rating by Bayardo Mejía
"Very good support and follow ups. Tony was very knowledgeable and kind."
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Robert Shelton

July 31, 2025

5  out of  5
rating by Robert Shelton
"Tony Bless was great to work with. I like my new quote and policy. Thanks!"
We responded:
"Robert, thank you for that amazing review! I’m glad Tony was able to get you taken care of, and thank you for choosing our State Farm office for all of your insurance needs! If there’s anything we can do for you, please don’t hesitate to ask. -Chris Bryan, State Farm Insurance, Palatine, IL"
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Suresh Babu

July 16, 2025

5  out of  5
rating by Suresh Babu
"Nicole answered my call in a very personable manner. She was attentive to my issue and resolved it to my total satisfaction."
We responded:
"Suresh, thank you for that amazing 5-star review! I'm glad Nicole was able to help answer all of your questions. Thank you for letting us take care of your auto insurance and condo insurance needs! If you need anything else, please don't hesitate to ask! - Chris Bryan, State Farm Insurance, Palatine, IL"
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Janc Kupka

July 16, 2025

5  out of  5
rating by Janc Kupka
"Chris was knowledgeable and patient and able to answer all questions. Everything a person looks for in an insurance agent."
We responded:
"Janice, thank you for that great review and 5-star rating! I'm glad Chris was able to get you taken care of, and thank you for choosing our State Farm office for your auto insurance and home insurance needs! If there's anything else we can do for you, please don't hesitate to ask!- Chris Bryan, State Farm Insurance, Palatine, IL"
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Magdalene Ilich

July 1, 2025

5  out of  5
rating by Magdalene Ilich
"I've been with State Farm Insurance for over 14 years now, and I can honestly say State Farm Insurance have always helped with my concerns on my Home and Car! Thank you State Farm Insurance Agent Chris Bryan and all of the Staff for their assistance and guidance on any issues and questions! Thank you for the years of Excellent Service! USA Army Veteran Ilich 🇺🇸"
We responded:
"Magdalene, first of all, thank you for your service! Also, thank you for that amazing 5-star review as well! You've always been great to work with over the years, and I'm glad we were able to get you taken care of today. Thank you for continuing to trust our State Farm office with all of your auto insurance and home insurance needs. If there is anything you need, don't hesitate to reach out!- Chris Bryan, State Farm Agent, Palatine"
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Nina Dubman

June 30, 2025

5  out of  5
rating by Nina Dubman
"Nicole is excellent in customer service"
We responded:
"Thank you for that 5-Star review, Nina! I'm glad Nicole was able to get you taken care of today. Thank you for choosing our State Farm office for your insurance needs, and if you have any questions, or need anything at all, please don't hesitate to ask! - Chris Bryan, State Farm Agent, Palatine"
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Kelly Caffero

June 25, 2025

5  out of  5
rating by Kelly Caffero
"Molly has been so helpful with all my insurance needs! From auto to renters, she’s taken care of it all and is super friendly!"
We responded:
"Kelly, thank you for that 5-star review! I'm glad Molly was able to get you taken care of today, and we couldn't agree more, she's an incredible part of our team here. I'm happy she was able to help with your auto insurance and renters insurance and if there's anything else we can help with, don't hesitate to reach out. Thank you for choosing our State Farm office, and I hope you have a great rest of your day!- Chris Bryan, State Farm Agent, Palatine, IL."
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Kris Dorus

May 30, 2025

5  out of  5
rating by Kris Dorus
"Working with Tony Bless to get my car insurance and other policies has been the easiest experience. He is quick with a response and explains everything you may need to know. It has been a pleasure working with him this far."
We responded:
"Kris, I’m so glad you had a great experience with Tony, and I’m glad he was able to help out with your auto insurance! Thank you for choosing our State Farm office, and if there’s anything else you need, please don’t hesitate to ask!"
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Kimberly Jimenez

May 21, 2025

5  out of  5
rating by Kimberly Jimenez
"The help and the respone is so fast and great!!! thanks Nicole Fritz"
We responded:
"Kimberly, thank you for that great 5-star review! I'm glad Nicole was able to help you out quickly, and thank you for choosing our State Farm office for your insurance needs!"
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Jo Figueroa

May 20, 2025

5  out of  5
rating by Jo Figueroa
"Thank you to Chris and Judith for always providing quick responses and excellent service when I reach out to the team."
We responded:
"Jo, thank you for the 5-star review! I'm glad Judith was able to get you taken care of and provided great customer service! Thank you for trusting our State Farm office with your insurance needs, and don't hesitate to reach out with any questions! "
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abby russ

May 15, 2025

5  out of  5
rating by abby russ
"I spoke with Molly on the phone and she was so helpful and informative. Highly recommend working with Chris’s team."
We responded:
"Abby, thank you for that 5-star review! I'm glad Molly was able to help you recently, and thank you for choosing our State Farm office for all of your insurance needs!"
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Mike Crosby

May 9, 2025

5  out of  5
rating by Mike Crosby
"Chris and his team are extremely helpful. They are always available when I have questions or need a quote. I'd highly recommend them for your insurance needs."
We responded:
"Mike, thanks so much for that great review! I'm glad we were able to help out with all of your insurance needs, and thanks for choosing our State Farm office, and let us know if there's anything else you need!"
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Carlos Lopez

May 6, 2025

5  out of  5
rating by Carlos Lopez
"I'm impressed with the exceptional service I received from Chase regarding my insurance policy. He was knowledgeable, responsive, and made the entire process seamless. His expertise and guidance gave me confidence in my policy, and I appreciate the peace of mind that comes with it."
We responded:
"Carlos, thank you for that 5-star review! I’m glad Chase was able to help out with your insurance today! Thank you for trusting us with your insurance needs, and if there’s anything else we can do for you, please don’t hesitate to ask!"
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Bharath G

May 5, 2025

5  out of  5
rating by Bharath G
"I’ve had a great experience with Chase. The coverage options were clear and comprehensive, and he addressed my concerns with professionalism and care. He truly valued my time, listened to my input, and promptly provided a detailed quote via email."
We responded:
"Thank you for that incredible review, Bharath! I’m glad Chase was able to help with your insurance quotes, and thank you for letting our State Farm office help with your insurance needs!"
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KAZI FAZALULLAH

April 28, 2025

5  out of  5
rating by KAZI FAZALULLAH
"Great service, prompt response. I'm very happy with Chris Bryan - State form insurance Agency."
We responded:
"Kazi, thank you for that 5-star review! You've always been a pleasure to work with over the years, and thank you for letting us take care of all of your insurance needs!"
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Larry Johnson

April 9, 2025

5  out of  5
rating by Larry Johnson
"Very professional she explained to me everything about my policy and the quote was very affordable"
We responded:
"Larry, thank you for that great review and 5-star rating! I'm glad our office was able to help you out to today, and thank you for letting us take care of all of your insurance needs!"
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April Harnois

April 1, 2025

5  out of  5
rating by April Harnois
"We finally decided to look around for new home and auto insurance. Nicole was friendly, professional, and overall wonderful to work with!! She had our quotes put together in no time, and answered all of our questions quickly. Thank you Nicole for making the switch so easy!"
We responded:
"April, thank you for that amazing review! I’m glad Nicole was able to help with your auto insurance and home insurance! Thank you for choosing our State Farm office, and let us know if there’s anything you need!"
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Natalie Skiba

March 24, 2025

5  out of  5
rating by Natalie Skiba
"Thank you so much Nicole for providing great, stress free service. She answered all of my questions and helped me add another vehicle to our policy super quickly. You can tell she has been working in the field for a long time and is dedicated to providing exceptional customer service. Thanks again! :)"
We responded:
"Thank you for that great review, Natalie! I'm glad Nicole was able to get you taken care of today. Thank you for letting our State Farm agency take care of your auto insurance needs, and if there's anything else we can do for you, don't hesitate to ask!"
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Joe Falco

March 22, 2025

5  out of  5
rating by Joe Falco
"Bianca was extremely helpful in providing excellent service when I asked the questions I needed help on with switching my cars under a policy! Extremely kind and very polite to talk to over the phone."
We responded:
"Joe, thank you for the great review and 5-star rating! I'm glad we were able to help you out yesterday, and thank you for choosing our State Farm office for all of your insurance needs!"
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Noah vJacobs

March 5, 2025

5  out of  5
rating by Noah vJacobs
"I had a complicated issue that required me to go into the office and speak to someone in person about it. This wasn't technically my original State Farm office but they nonetheless assisted me. Judy was very nice and very helpful and was able to solve my problem that day in the office. I ended up switching StateFarm offices to this one and signed a policy with them because of how well they assisted me! Thanks Judy and the Chris Bryan office!"
We responded:
"Hey Noah! Thank you for the great review! I'm sorry about the complicated issue, but I'm glad Judi got you taken care of. Thank you for letting us handle your insurance needs, and if there's anything else we can help with, please don't hesitate to ask!"
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Luseed Pro

February 27, 2025

5  out of  5
rating by Luseed Pro
"I recently had the pleasure of working with Chris Bryan and his team at State Farm Insurance, and I couldn't be more satisfied with my experience. From the moment I reached out for assistance, I was greeted with professionalism and warmth. Nicole, in particular, was fantastic to talk with.The entire staff at Chris Bryan State Farm Insurance is welcoming and dedicated to providing exceptional service. I highly recommend"
We responded:
"Luseed, thank you for that great review! We appreciate your business and couldn't agree more with you about Nicole! I'm glad she was able to help you out today, and thank you for letting us take care of your insurance needs!"
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Autumn Harnois

February 25, 2025

5  out of  5
rating by Autumn Harnois
"Nicole was very professional and kind on the phone. She took her time to explain everything added onto my insurance, and was able to answer any questions I had."
We responded:
"Thank you for that 5-star rating, and great review, Autumn! I'm glad Nicole was able to help out with your auto insurance needs. Thank you for choosing our State Farm office, and you need anything at all!"
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Mark Veglia

February 12, 2025

5  out of  5
rating by Mark Veglia
"This is a good place to do business with!!!"
We responded:
"Mar, thank you for the 5-Star review! I'm glad we were able to get you taken care of and thank you for choosing our State Farm office for your insurance needs!"
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rtb wah

February 4, 2025

5  out of  5
rating by rtb wah
"Very knowledgeable and thorough..would definitely recommend"
We responded:
"Rtb, thank you for that 5-star rating! I’m glad we were able to help you out today, and thank you for choosing our State Farm office for all of your insurance needs!"